Privacy Policy
Privacy Policy + SMS Text Messaging Terms
Tran Family Dentistry & Associates
1014 S 320th Street, Ste E, Federal Way, WA 98003
Phone: (253) 529-0123
Email: tranfamilydds@gmail.com
Effective Date: 2/1/2026
1) Privacy Policy (Website + General)
Tran Family Dentistry & Associates (“we,” “our,” or “the Practice”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our website, phone, email, and text messaging.
Information We May Collect
We may collect the following information when you contact us or use our services:
- Name
- Phone number
- Email address
- Appointment request information
- General messages you send to our office
How We Use Your Information
We may use your information to:
- Schedule and confirm appointments
- Send appointment reminders and office communications
- Provide customer support
- Communicate regarding treatment, billing, or insurance matters
- Improve our office communication and services
How We Protect Your Information
We take reasonable steps to protect your personal information. However, no method of electronic communication is 100% secure.
Sharing of Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our office (such as patient communication platforms), but only as necessary to provide services.
Mobile Information / Texting Privacy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
2) SMS / Text Messaging Terms
By providing your mobile phone number to Tran Family Dentistry & Associates, you agree and consent to receive text messages from our office.
Types of Messages We May Send
Text messages may include:
- Appointment confirmations and reminders
- Scheduling updates
- Follow-up messages related to treatment
- Billing or account notifications
- Office announcements (non-marketing)
Message Frequency
Message frequency varies depending on your appointments and communication needs.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Opting Out (STOP)
You may opt out at any time by replying:
STOP
After opting out, you will no longer receive SMS messages from us unless you opt back in.
Help (HELP)
For help, reply:
HELP
Or call our office at (253) 529-0123.
Supported Carriers
Wireless carriers are not liable for delayed or undelivered messages.
Consent Is Not a Condition of Treatment
Your consent to receive text messages is not required to receive treatment.
3) Contact Us
If you have questions about this Privacy Policy or our SMS terms, contact:
Tran Family Dentistry & Associates
1014 S 320th Street, Ste E, Federal Way, WA 98003
Phone: (253) 529-0123
Email: tranfamilydds@gmail.com